The American Library Association (ALA) is composed of many divisions, one of which is RUSA - Reference and User Services Association. One of the goals of this association is the development of library services to the Spanish-Speaking. They have created two sets of guidelines by which libraries who wish to reach out to Hispanic-Americans. The first set of guidelines is the Guidelines for the Development and Promotion of Multilingual Collections and Services. These guidelines cover such topics as collection development, programs and outreach services, developing a bi-lingual or multi-lingual staff within the library.
Click on the photo to view the guidelines in their entirety.
The second set of guidelines is the Guidelines for Library Services to Spanish-Speaking Library Users. While it is similar to the previously mentioned guidelines, these guidelines more thoroughly discuss collection development, programs and outreach services, staffing, and even the decor of the facility in order to better serve the Spanish-speaking community.
Click on the photo to view the guidelines in their entirety.
These two sets of guidelines are probably most helpful to those libraries located in communities with a large Spanish-speaking community. Not every library in the U.S. must follow these guidelines, but for those who wish to reach out to the local Hispanic community, these guidelines are a great way to get started.
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